Privacy Policy
Last Updated: October 20, 2025
1. Information We Collect
Personal Information:
- Name
- Email address
- Birth date, time, and location
- Gender
- Payment information (processed securely by Stripe)
Automatically Collected:
- Browser type and version
- Device information
- IP address
- Usage data and analytics
2. How We Use Your Information
- Generate personalized BaZi readings
- Process payments securely
- Send reading results and account notifications
- Improve our service and user experience
- Comply with legal obligations
3. Data Security
We use industry-standard security measures to protect your data:
- Encrypted connections (HTTPS/SSL)
- Secure cloud storage (Firebase)
- Payment processing via Stripe (PCI compliant)
- Regular security audits
4. Data Sharing
We DO NOT sell your personal information.
We may share data only with:
- Stripe: For payment processing
- Firebase/Google: For secure data storage
- Third-party AI services: For generating personalized readings (data is anonymized and encrypted)
- Legal authorities: If required by law
5. Cookies and Tracking
We use cookies and similar technologies for:
- Session management
- User preferences
- Analytics (to improve our service)
You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
You have the right to:
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing emails
To exercise these rights, contact us at the email below.
7. Data Retention
We retain your data:
- Account information: Until you request deletion
- Reading history: Indefinitely (unless you request deletion)
- Payment records: 7 years (for tax/legal compliance)
8. Children's Privacy
Solairaé™ is not intended for users under 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, contact us immediately.
9. International Users
Your data may be transferred and stored in the United States or other countries where our service providers operate. By using Solairaé™, you consent to this transfer.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.
11. Changes to Privacy Policy
We may update this policy periodically. Significant changes will be notified via email. Continued use constitutes acceptance of updates.
12. Contact Us
For privacy-related questions or requests, email us at: support@solairae.app
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